Support

Email info@thruster.cloud. We answer.

The timer stopped when my screen locked

On Android, check that Thruster is not battery-optimised: Settings → Apps → Thruster → Battery → Unrestricted. Some manufacturers kill foreground services aggressively, and that setting is the fix.

I can't hear the cues over my music

Cues play on the alarm channel, so raise your alarm volume rather than your media volume. If Do Not Disturb is on, allow alarms.

I paid for Pro and the app still shows me as free

Open Me → Restore purchases. If that doesn't fix it within a minute, email us with the store receipt and we'll sort it out from our side.

Cancelling Thruster Pro

Subscriptions are managed by your app store, not by us. On Android: Play Store → Profile → Payments & subscriptions. On iPhone: Settings → your name → Subscriptions. Cancelling stops the renewal; you keep Pro until the period ends.

Deleting your account

In the app: Me → Delete my account. Or use the deletion request form. It removes everything you have logged, immediately and permanently.

Deleting your account does not cancel a subscription. We cannot cancel one on your behalf — do that in your app store first.